privacy policy

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Privacy Policy

Last Updated: 22 Oct, 2025

1. Introduction

Welcome to KSM Marketplace (“we”, “our”, “us”).
We value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and protect your data when you use our website, register as a vendor, make purchases, or contact us.

By accessing or using our platform, you agree to the practices described in this policy.

2. Information We Collect

a. Information You Provide

  • Account Information: Name, email, phone number, password.

  • Vendor Information: Company name, address, logo, banner, description, and payment details.

  • Payment Data: Collected securely through our payment partners (e.g., Stripe, PayPal, or KMoney).

  • Communication Data: Messages sent via contact forms or vendor inquiries.

b. Information We Collect Automatically

  • IP address, browser type, operating system, referring URLs, and browsing behavior.

  • Cookies and similar technologies to improve functionality and personalize your experience.

3. How We Use Your Information

We use your information to:

  • Manage your account and verify your identity.

  • Process transactions and deliver products or services.

  • Allow vendors to manage their stores and buyers to place orders.

  • Send notifications, invoices, or promotional offers (with consent).

  • Improve our website functionality and customer support.

  • Ensure compliance with legal and regulatory obligations.

4. How We Share Information

We may share your data with:

  • Vendors: When you make a purchase or contact a vendor.

  • Service Providers: For hosting, analytics, payment processing, or email delivery.

  • Legal Authorities: If required by law or to protect our rights.

We never sell your personal information.

5. Data Retention

We keep your information for as long as your account is active or as required to comply with legal obligations and resolve disputes.

6. Cookies

Our website uses cookies to enhance user experience and analyze traffic.
You can control or disable cookies through your browser settings, but some features may not work properly without them.

7. Your Rights

You have the right to:

  • Access and update your personal data.

  • Request deletion of your account or personal information.

  • Withdraw consent for marketing communications.

  • Request a copy of your stored data.

To exercise these rights, contact us at privacy@ksm.it.

8. Data Security

We use SSL encryption, secure servers, and access controls to protect your data from unauthorized access or misuse.
However, no system is 100% secure, and we cannot guarantee absolute protection.

9. Third-Party Links

Our site may include links to third-party websites or vendors. We are not responsible for their privacy practices. Please review their individual policies before providing any information.

10. Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date.

11. Contact Us

For questions or concerns about this Privacy Policy, please contact us:
🏢 KSM Marketplace